·     
Inbound logistics – the process of managing transportation,
storage and inventory control of company’s materials (Laudon and Laudon, 2014,
p. 132).

·     
Operations – the process of transforming materials
into a finished product (Laudon and Laudon, 2014, p. 132).

We Will Write a Custom Essay Specifically
For You For Only $13.90/page!


order now

·     
Outbound logistics – the process of storage and distribution
of finished products (Laudon and Laudon, 2014, p. 132).

·     
Marketing and sales – are activities of advertising
and selling a company’s product to buyers (Laudon and Laudon, 2014, p. 132).

·     
Service – consist of activities associated with
maintaining, upgrading, providing customer support, and repairing a product
after selling it (Laudon and Laudon, 2014, p. 132).

The support activities consist of:

·     
Organization infrastructure – include all activities
related to (Laudon and Laudon, 2014, p. 132).

·     
Human resources management – are the
activities of hiring, training of employees (Laudon and Laudon, 2014, p. 132).

·     
Technological development – is the process
of product improvement (Laudon and Laudon, 2014, p. 132).

·     
Procurement
– is the process related to purchasing material goods such as equipment,
estate, or office supplies (Laudon and Laudon, 2014, p. 132).